TZ77 Privacy Policy – Your Data, Your Rights

This Privacy Policy applies to TZ77 ("TZ77", "we", "us", "our"), the online casino and sports betting platform accessible at tz77.ws. TZ77 is the data controller responsible for the personal information of its registered players and website visitors.

This policy covers all personal data collected and processed through the TZ77 platform, including the website, any mobile browser experience, customer support interactions and all associated services — sports betting, live cricket, casino games, Aviator, Teen Patti, Poker, Baccarat, Slots and Esports betting.

If you are a Pakistani player using TZ77 — which is our primary audience — this policy explains in straightforward English exactly how your data is handled from the moment you land on TZ77 to the moment you request deletion of your account. We've deliberately avoided dense legal language because we believe you deserve to understand this clearly.

TZ77 collects different categories of personal data depending on how you interact with the platform. Here is a full breakdown:

TZ77 does not collect sensitive data such as racial or ethnic origin, religious beliefs, health information or biometric data beyond what is necessary for standard identity verification processes. Full card numbers are never stored on TZ77's systems — payment processing is handled by certified third-party payment processors.

TZ77 uses the personal data we collect for the following specific purposes. We process data only for purposes that have a clear legitimate need and a valid legal basis (detailed in Section 4).

• Account Creation and Management: We use your identity and contact data to create and maintain your TZ77 account, verify your identity and process your login requests.
• Processing Deposits and Withdrawals: Your financial data is used to process PKR transactions via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments. TZ77 does not store full card details — these are handled by our certified payment processors.
• Delivering Gaming Services: Your gaming data is used to operate TZ77's games and betting services, including maintaining your balance, recording bet history and applying bonus terms correctly.
• Identity Verification (KYC/AML): TZ77 is required to verify player identity to prevent fraud, money laundering and underage gambling. Verification document data is used solely for this purpose.
• Customer Support: Communication data is used to resolve your support queries, disputes and complaints. Chat and email records are retained for quality assurance and dispute resolution purposes.
• Responsible Gaming Monitoring: TZ77 uses gaming data to monitor for signs of problem gambling and to enforce player-set limits such as deposit caps and self-exclusions.
• Platform Improvement: Aggregated, anonymised usage and technical data helps TZ77 improve the website, fix bugs and optimise the experience for Pakistani players.
• Marketing Communications (Opt-in Only): If you have consented, TZ77 may send promotional offers via email or SMS. You can withdraw consent at any time by contacting support or using the unsubscribe link in any marketing message.
• Fraud Detection and Security: Technical data including IP addresses and device fingerprints is used to detect and prevent fraudulent activity, multiple accounts and unauthorised access.

TZ77 only processes your personal data when there is a valid legal basis to do so. The four main legal bases TZ77 relies on are:

• Contract Performance: Processing necessary to provide TZ77's gaming services under the Terms and Conditions you agreed to at registration. This covers account management, game operation and financial transactions.
• Legal Obligation: Processing required to comply with anti-money laundering (AML), know-your-customer (KYC) and fraud prevention obligations. TZ77 cannot waive these obligations regardless of player preference.
• Legitimate Interest: Processing for fraud prevention, platform security, responsible gaming monitoring and internal analytics where TZ77's interests do not override your fundamental data rights.
• Consent: Marketing communications and non-essential cookies are processed only where you have given clear, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

TZ77 does not sell your personal data. However, to operate the platform effectively and comply with legal obligations, TZ77 shares data with the following categories of third parties. All third-party processors are contractually bound to handle your data only for the specified purpose and in accordance with applicable data protection standards.

• Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks and card processing partners receive transaction data necessary to process your PKR deposits and withdrawals. These processors maintain their own security and privacy standards.
• Game Providers: Third-party game studios (such as Pragmatic Play, NetEnt, Play'n GO and others) receive a session token and game parameters to operate their games on TZ77. They do not receive your full name, CNIC or financial data.
• Identity Verification Services: Where enhanced KYC is required, TZ77 may use a certified identity verification provider to cross-check your documents. These providers are bound by strict data handling agreements and do not retain your documents beyond the verification process.
• Fraud and Security Providers: Specialist fraud detection services may process your technical data (IP, device fingerprint) to detect multiple accounts and suspicious activity. This processing is based on TZ77's legitimate interest in platform security.
• Legal and Regulatory Authorities: TZ77 will disclose personal data to law enforcement, regulators or courts where legally required to do so. TZ77 will notify affected players of such disclosures where permitted by law.
• Analytics Providers: Anonymised and aggregated usage data may be shared with analytics platforms to help TZ77 understand platform performance. This data cannot identify individual players.

TZ77 does not keep your data indefinitely. Retention periods are set based on the purpose of the data and applicable legal requirements. Here is a summary:

• Account and Identity Data: Retained for the duration of your TZ77 account plus 5 years after closure, to comply with AML and fraud prevention obligations.
• Transaction and Gaming Records: Retained for 7 years from the date of each transaction to comply with financial record-keeping requirements.
• KYC Documents (CNIC, proof of address): Retained for 5 years after the verification was completed, or 5 years after account closure, whichever is later.
• Support Communication Records: Retained for 3 years from the date of the interaction, to facilitate dispute resolution.
• Marketing Consent Records: Retained for as long as your consent is valid, and for 2 years after withdrawal of consent as evidence of prior consent status.
• Technical and Usage Data: Anonymised after 13 months and retained in aggregate form for platform analytics. Identifiable IP and device logs are deleted after 13 months.

When data reaches the end of its retention period, TZ77 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

TZ77 uses cookies and similar tracking technologies on its website. A cookie is a small text file placed on your device when you visit TZ77. Cookies help TZ77 remember your preferences, keep you logged in and understand how the platform is being used.

TZ77 does not use third-party advertising cookies or cross-site tracking cookies. The only third-party cookies that may be present on TZ77 pages are those from certified game providers (for game session management) and payment processors (for secure transaction handling).

You can manage cookie preferences via the cookie consent banner displayed on your first visit to TZ77. You can also manage cookies through your browser settings — note that disabling essential cookies will prevent TZ77 from functioning correctly.

Data security is something TZ77 takes seriously rather than treating as a compliance checkbox. The security measures in place on TZ77 include:

• AES-256 Encryption at Rest: All personal data stored in TZ77's databases is encrypted using AES-256, the same standard used by financial institutions worldwide.
• TLS 1.3 in Transit: All data transmitted between your browser and TZ77's servers is encrypted using TLS 1.3 protocol. You'll see the padlock icon in your browser confirming this.
• Two-Factor Authentication: TZ77 provides 2FA for player accounts and mandates it for all internal staff with access to player data.
• Access Control: TZ77 staff access to player data is restricted on a need-to-know basis. Access logs are maintained and reviewed regularly.
• Payment Tokenisation: Full card or wallet account numbers are never stored by TZ77. Payment processors handle raw financial credentials and TZ77 only receives tokenised references.
• Regular Security Audits: TZ77's platform undergoes regular penetration testing and security audits by qualified third-party professionals.
• Breach Response Plan: TZ77 maintains a documented breach response plan. If a breach affecting your data occurs, you will be notified within 72 hours of TZ77 becoming aware.

As a TZ77 player, you have specific rights regarding your personal data. You can exercise any of these rights by contacting TZ77's support team. TZ77 will respond within 30 days and will not charge a fee for handling your request.

To exercise any of the above rights, contact TZ77 support via live chat or email at support@tz77.ws with your request. TZ77 may need to verify your identity before processing the request to ensure your data is not released to an unauthorised party.

TZ77 is strictly an adult platform. No person under the age of 18 is permitted to register, use TZ77 or have their data collected by TZ77. This is a non-negotiable policy and one that TZ77 actively enforces.

TZ77 does not knowingly collect personal data from individuals under 18. If TZ77 discovers or is notified that data from an under-18 individual has been collected, that account will be immediately closed, all associated data will be securely deleted, and any deposits held will be returned to the source payment method after verification.

Parents and guardians who have concerns about their child accessing TZ77 should use available parental control software to restrict access to gambling platforms. If you believe a minor has registered on TZ77, contact TZ77 support immediately with details so the account can be investigated and closed.

TZ77 may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised effective date at the top. For material changes — those that significantly affect how TZ77 processes your data or your rights — TZ77 will notify registered players by email to the address registered on their account, at least 14 days before the changes take effect.

Continuing to use TZ77 after the notification period for a material policy change constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using TZ77 and may request account closure in accordance with the process described in TZ77's Terms and Conditions.

We encourage Pakistani players to review this Privacy Policy periodically. The current version will always be accessible from the footer of every TZ77 page.

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, TZ77's team is here to help. We respond to all privacy-related enquiries within 72 hours and aim to fully resolve data rights requests within 30 days.

• Live Chat: Available on TZ77 24 hours a day, 7 days a week. Start a chat from any page on TZ77 using the chat widget. Our Urdu-speaking agents are available for Pakistani players who prefer to communicate in Urdu.
• Email: support@tz77.ws — for formal privacy requests, data subject access requests and written correspondence. Reference "Privacy Request" in your subject line for faster routing.
• WhatsApp Support: TZ77 offers WhatsApp support for Pakistani players. The WhatsApp number is available on TZ77's contact and support page.

This Privacy Policy was last reviewed and updated on 1 January 2025. TZ77 is committed to maintaining this policy and reviewing it at least annually, or sooner if significant operational or legal changes require it.